Privacy Policy

Dakoda Consult (part of Dakoda Group) is the data controller responsible for your personal data. If you have questions about this policy or your data, contact us at info@dakoda.uk.

When you use our contact form, we collect the following personal data:

• Name
• Email address
• Company name (optional)
• Phone number (optional)
• Your message
• Technical data: IP address, browser user agent, and timestamp

We process your personal data on the following bases:

• Legitimate interest: to respond to your enquiry and provide you with information about our services
• Consent: where you have given explicit consent for us to contact you

We use your data to:

• Respond to your contact form submission
• Send you a confirmation email
• Follow up on your enquiry
• Improve our services and website

Your data is securely stored in a Neon PostgreSQL database hosted in the EU region. We use industry-standard encryption and security measures to protect your data. Our website is hosted on Vercel with HTTPS encryption.

Contact form submissions are retained for 2 years from the date of submission, after which they are permanently deleted. You may request earlier deletion at any time.

We use the following third-party services to process your data:

• Vercel — website hosting and delivery
• Neon — database hosting (EU region)
• Resend — email delivery service

All processors are bound by data processing agreements and operate in compliance with applicable data protection laws.

We aim to keep all data within adequate jurisdictions (UK and EEA). Where any processor operates outside these jurisdictions, appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

For information about how we use cookies, please see our Cookie Policy.

Under UK GDPR and EU GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to restriction — request we limit how we use your data
• Right to data portability — receive your data in a portable format
• Right to object — object to processing based on legitimate interest

To exercise any of these rights, please email us at info@dakoda.uk.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with:

• UK: Information Commissioner's Office (ICO) — ico.org.uk
• EU: Your relevant national supervisory authority

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.